Changing prices is a common task for most sellers, but it is important it is done correctly. Most users have multiple sales channels with the same products listed across them, but at various different prices. This is why it is important to update prices on the sales channel rather than directly on the product listing.

1. Admin Centre

From the admin centre in CCP, scroll down and click "Products".

2. Product Ranges

On the Product Ranges page click "Exports".

3. Exports

We need to create a fresh export spreadsheet to make sure we are working from the most up to date information to avoid overwriting any other recent changes. Scroll down the page until you find the Channel Price Export section and click "Export Channel Prices". You will be given the choice to generate an export for an individual channel or for all your channels combined. The new export will be added to the list and can be downloaded by hovering over the "Actions" button and saved to your device.

Change the product prices on the spreadsheet for each sales channel. It is important to remember that these prices must be gross not net.

4. Product Ranges Continued

Head back to the Products page and click "Imports" to continue.

5. Imports

Now you have updated the prices on your spreadsheet it is time to upload it back into CCP so we can import the new prices and push them out to your sales channels. Click "Upload Spreadsheet" and select the relevant file from your device.

6. Spreadsheet Selection

When your new spreadsheet has uploaded be sure to tick the box besides it to tell CCP this is the spreadsheet you want to feed into the system.

7. Running Import Steps

Finally, scroll down the page to find Step 25 which is specifically used for importing prices to sales channels. This ensures that, regardless of whatever else is on that spreadsheet, only the columns related to sales channel prices will be changed. Click "Update Channel Prices" to begin feeding the data into CCP, which will in turn feed out to your sales channels.

Once the update has completed the screen will display the results along with any errors so they can be dealt with accordingly.

Did this answer your question?